- Serving Gold Coast, Logan, Brisbane & Moreton Bay
Life is better when you are part of it. Delight Care Support Services provides community access support across the Gold Coast that helps you get out, try new things, meet people, and enjoy the activities you love with the right support by your side.
Social isolation is one of the biggest challenges people with disability face. Community access support is designed to break down those barriers, and the provider you choose makes all the difference. Delight Care Support Services has spent over nine years helping Gold Coast participants reconnect with their community on their own terms.
We do not treat community access as simply driving someone to an appointment and dropping them off. Our approach is about actively participating alongside you, encouraging you to try new things, and building your confidence to do more independently over time. Every support worker in our community access team is chosen for their interpersonal skills, patience, and genuine enthusiasm for community life. They are trained to follow your lead, respect your pace, and step back when you want to do things on your own. Many of our participants tell us that their support worker feels more like a friend than a carer, and that is exactly the relationship we aim to foster.
The Gold Coast is packed with incredible places to visit, things to do, and people to meet. Our team knows this region inside and out, which means we can help you access the activities and venues that match your interests, from coastal walks and markets to art classes and sports clubs.
Knowing the Gold Coast means knowing which beaches have accessible boardwalks, which markets are quieter in the mornings, which cafes welcome assistance animals, and which community centres run inclusive programs. Our support workers live and work across the Gold Coast, so they bring this practical, everyday knowledge to every outing.
We also maintain strong relationships with local organisations including the Gold Coast Recreation and Sport Inc, local libraries, neighbourhood centres, art galleries, and social enterprises. This means we can connect you with groups and activities that are genuinely inclusive and welcoming, rather than just turning up somewhere and hoping for the best. Whether you want to join a walking group at Burleigh Heads, visit the farmers markets at Miami, catch a movie at Robina Town Centre, or try a new hobby in Varsity Lakes, we know how to make it happen smoothly.
Community access looks different for everyone. For some, it is about building the confidence to go to the shops alone. For others, it is about joining a sports team, attending a course, or simply enjoying a coffee with friends. We tailor every experience to your goals and interests.
Support to attend social events, community gatherings, markets, festivals, and outings with friends or groups, helping you build connections and enjoy an active social life.
Help getting where you need to go, whether by public transport, community transport, or vehicle assistance, so you can travel with confidence and safety across the Gold Coast.
Practical support to develop skills like navigating public transport, ordering at cafes, using money, communicating with strangers, and managing crowds in real-world settings.
Assistance with grocery shopping, picking up prescriptions, banking, and running everyday errands so you can manage your household needs and make your own choices.
Support to attend medical, allied health, or NDIS planning appointments, including help with communication, understanding information, and travel to and from the venue.
Help to explore and participate in recreational activities such as swimming, gym programs, art classes, music, gardening, gaming groups, and any hobby that brings you joy and fulfilment.
We also support participants to attend larger events such as Gold Coast Suns games, concerts at the HOTA gallery, and community festivals. For participants who experience anxiety in crowded or unfamiliar environments, our workers are trained in gradual exposure techniques and will always work at your pace. We can also arrange one-on-one outings if you prefer not to be in group settings. Community access support under the NDIS typically falls under the "Assistance with Social and Community Participation" category, and our team can help you understand how to use your funding effectively to get the most out of your plan.
Contact us by phone or web form. Support coordinators can also enquire on your behalf.
We have a friendly conversation about what you enjoy, what you would like to try, and any concerns you have.
We create a flexible plan outlining your chosen activities, schedule preferences, and support needs.
Head out with your matched support worker and start enjoying the Gold Coast community.
Community access support involves a support worker accompanying you to activities and events in the community. This could include going shopping, visiting a library, joining a social group, attending a fitness class, going to the beach, or simply meeting a friend for coffee. The support worker is there to assist with transport, communication, mobility, and any other needs you have so you can participate fully and safely. The focus is always on helping you build confidence and skills to do more on your own over time.
Yes, absolutely. You choose what you want to do. We will never tell you what activities you should enjoy. Our role is to help you do the things you want to do. We can also suggest new activities if you are unsure where to start, but the final decision is always yours. Some participants like a regular weekly routine, while others prefer variety. We are flexible and will structure your support around your preferences.
Community access support typically falls under the "Assistance with Social and Community Participation" category in your NDIS plan, which sits within Core Supports. If you have funding allocated to this category, you can use it for community access. If you are unsure what is in your plan, our team can help you understand your budget at no cost. If your plan does not currently include community access funding, we can provide a letter of support to include with your next plan review request.
Yes, transport assistance is included in our community access support. This can involve helping you use public transport such as buses and the G:link light rail, accompanying you in a vehicle, or supporting you to access community transport services. Transport is funded separately in your NDIS plan under the "Transport" support category, and we can help you coordinate how this works alongside your community access hours.
Yes. Our support workers regularly accompany participants to group fitness classes, art workshops, social groups, and community events across the Gold Coast. The worker will participate at whatever level is appropriate, which might mean joining in the activity alongside you, staying nearby in case you need assistance, or simply being available in the background so you can socialise independently. We discuss your preferences beforehand so the support feels natural and comfortable.
This is very common and nothing to be embarrassed about. Our team is experienced in supporting people who feel anxious about community environments. We take a gentle, gradual approach, starting with quieter places and shorter outings, and building up at your pace. We never push you beyond what you are comfortable with. Many of our support workers have training in mental health first aid and trauma-informed care, so they understand how to create a calm, supportive environment that helps reduce anxiety over time.
Getting started is easy. Contact our team by phone or through our website form. We will have a friendly, no-obligation chat about your interests, goals, and current NDIS plan. If you decide to proceed, we will match you with a suitable support worker and arrange a first outing at a time that suits you. There is no minimum commitment and you can change your schedule or activities at any time. Support coordinators are also welcome to reach out on your behalf.
Life is richer when you are part of it. Whether you want to try something new, reconnect with old interests, or simply get out of the house more often, our Gold Coast community access team is here to make it happen. Reach out today and take the first step.
