- Serving Gold Coast, Logan, Brisbane & Moreton Bay
Navigating the NDIS should not feel overwhelming. Delight Care Support Services delivers personalised, reliable NDIS support services across the Gold Coast, helping participants live more independently and connect with their community in meaningful ways.
Choosing the right NDIS provider is one of the most important decisions a participant or family can make. Delight Care Support Services has earned the trust of hundreds of participants across the Gold Coast and beyond by consistently delivering high-quality, person-centred support that puts individual goals first.
Every member of our team is carefully screened, qualified, and trained to deliver support that aligns with NDIS practice standards and quality safeguards. We maintain rigorous compliance processes, including regular audits, staff development programs, and participant feedback loops that continuously improve our services. Many of our support workers have lived experience with disability, bringing genuine empathy and understanding to every interaction. We also invest heavily in ongoing professional development so our team stays current with best practices in disability support, positive behaviour support, and trauma-informed care.
The Gold Coast is more than just beautiful beaches. It is a thriving community with excellent healthcare, transport, education, and recreation options. Our team knows this region intimately, which means we can connect participants with the right local services and opportunities that match their goals.
Being active across the Gold Coast means we understand the unique character of each suburb and the resources available nearby. From the specialist clinics around Southport and Broadbeach to the recreational programs at the Gold Coast Sports and Leisure Centre, we help participants tap into opportunities that align with their personal goals and interests.
Our local knowledge also means we can match participants with support workers who live in or near their area, creating more consistent and reliable support arrangements. We have established relationships with Gold Coast Health, local GPs, allied health providers, community groups, and social enterprises, which means smoother referrals and faster access to the services participants need. When you work with Delight Care, you get a team that genuinely knows the Gold Coast community.
No two NDIS journeys are the same. That is why we offer a broad range of support services that can be mixed and matched to create a programme perfectly suited to each participant. Every service we deliver is guided by respect, choice, and a genuine commitment to helping people live the life they want.
Support with morning routines, meal preparation, showering, dressing, and household tasks delivered with dignity and respect in your own home or chosen accommodation.
Assistance to attend social activities, join local clubs, visit Gold Coast attractions, and build meaningful connections within your community at your own pace.
Fully accessible, comfortable short term stays across the Gold Coast region with 24/7 support, giving participants new experiences and carers valuable respite time.
Expert coordinators who help you understand your NDIS plan, connect with the right providers, and make the most of your funding to achieve your goals.
Flexible support arrangements including active overnight care, sleepover support, and 24-hour in-home assistance tailored to your specific needs and routine.
Structured programmes to build life skills such as cooking, budgeting, public transport use, and communication, fostering greater independence over time.
We also provide specialised support for participants with complex needs, including positive behaviour support, assistance for those with psychosocial disabilities, and support for participants transitioning from hospital or aged care settings. Every service is delivered in line with your NDIS plan and can be adjusted as your circumstances or goals change. Our flexibility is one of the reasons participants and coordinators consistently choose Delight Care.
Contact us by phone, email, or web form. Support coordinators are welcome to enquire on behalf of participants.
We listen to your situation, understand your goals, and review your NDIS plan to identify how we can help.
We co-design a personalised support plan outlining services, schedules, and the support workers best suited to you.
Your support begins with regular check-ins to ensure everything is working well and adjustments are made as needed.
We provide a comprehensive range of NDIS support services including daily personal care, community participation, support coordination, short term accommodation, in-home and overnight support, capacity building, and transition assistance. All services are flexible and tailored to each participant's unique goals, NDIS plan, and personal preferences. We work across the entire Gold Coast region, from Coolangatta to Coomera.
Switching providers is straightforward. Under NDIS rules, you have the right to choose your providers at any time. Simply contact our team and we will guide you through the process. We can help you notify your current provider, transfer any relevant documentation, and ensure a smooth transition with no gap in your support. Most transitions can be completed within a few days.
Yes. Our services align with several NDIS support categories including Core Supports (Assistance with Daily Life, Social and Community Participation) and Capacity Building (Support Coordination, Increased Social and Community Participation). If you are unsure which categories in your plan cover the services you need, our team can review your plan with you at no cost and explain your options clearly.
Absolutely. We have experienced team members trained in mental health first aid and psychosocial recovery approaches. We understand that psychosocial disabilities require a different skill set, and we provide support that is trauma-informed, non-judgemental, and focused on recovery and wellbeing. We work collaboratively with participants, their mental health professionals, and their support networks.
We maintain a robust rostering system with backup support workers available across the Gold Coast. If your regular worker is unwell or on leave, we arrange a suitable replacement who has been briefed on your needs and preferences. We prioritise consistency and will always try to provide someone you have met before. In urgent situations, our 24-hour coordination team ensures support continues without interruption.
For standard requests, we can typically begin support within one to two weeks after completing the initial consultation and service agreement. For urgent situations, such as hospital discharge or a crisis in your current care arrangement, we can often mobilise support within 24 to 48 hours. We understand that waiting for support can be stressful, so we move as quickly as possible while ensuring the right match is made.
No, you do not need a support coordinator. You can contact us directly as a self-managed or plan-managed participant. If you do have a support coordinator, we are happy to work collaboratively with them to ensure your supports are well-coordinated. We also offer our own support coordination service if you would like assistance managing your plan and connecting with providers.
Whether you are exploring NDIS options for the first time, looking to change providers, or a support coordinator seeking a reliable partner for your clients, our Gold Coast team is ready to help. Get in touch today and experience the Delight Care difference.
