- Serving Gold Coast, Logan, Brisbane & Moreton Bay
Living with a disability should never mean compromising on the quality of your daily life. Delight Care Support Services provides disability support services across Moreton Bay that respect your independence, honour your choices, and help you participate fully in the community you call home.
Choosing a disability support provider is one of the most personal decisions you or your family will make. Delight Care Support Services has spent over nine years earning the trust of participants across Moreton Bay by consistently delivering support that is respectful, reliable, and genuinely focused on each person's individual goals rather than ticking boxes.
We do not use call centres or rotate staff through impersonal rosters. Instead, we take the time to match each participant with support workers who share their interests, understand their communication style, and are genuinely invested in their progress. Every team member holds relevant qualifications, current police checks and working with children clearances, and undergoes regular training in positive behaviour support, manual handling, mental health first aid, and cultural safety. Many of our workers have lived experience with disability, adding a layer of empathy and understanding that cannot be trained. We actively recruit people who live in the Moreton Bay region so that support is local, consistent, and connected to the community. We also welcome and act on participant feedback through regular check-ins and satisfaction surveys, because continuous improvement is central to how we operate.
The Moreton Bay region is diverse and rapidly growing, stretching from the coastal areas of Redcliffe and Bribie Island to the rural communities around Dayboro and Samford. Our team understands these differences and can match you with local support that fits your lifestyle, whether you live in a master-planned community like North Lakes or a more established suburb like Caboolture.
When your support workers live in your area, everything works better. Shifts start on time, replacements are easier to arrange, and workers understand the local infrastructure, accessible transport routes, nearby health services, and community hubs. We actively recruit across Moreton Bay so your support feels local and connected rather than outsourced.
We maintain relationships with key local services including the Caboolture Hospital and Health Precinct, Redcliffe Community Health Centre, local GP clinics, Moreton Bay Regional Council facilities, and a network of community groups and social enterprises. This means smoother referrals, faster access to the services you need, and support workers who can help you navigate the area confidently. Whether you need to catch the train from Petrie, access the Redcliffe foreshore, or find an inclusive sports club in Morayfield, our team knows how to make it happen without friction.
Disability support looks different for every person. That is why we offer a broad range of services that can be combined and customised to match your needs, your routine, and the things that matter most to you and your family. Here is what we deliver across Moreton Bay.
Support with morning routines, meal preparation, personal care, household tasks, and managing your home environment, delivered with dignity and according to your preferred routine in your own home.
Help to join local groups, attend events, visit Moreton Bay attractions, try new activities, and build friendships within your community at a pace that suits you.
Dedicated support for participants living independently or moving towards greater independence, including skill building and tailored living arrangements across Moreton Bay.
Expert coordinators who help you understand your plan, connect with the right providers, manage agreements, and make the most of your funding across Moreton Bay.
Flexible arrangements including active overnight support, sleepover shifts, and 24-hour in-home assistance for participants with higher support needs.
Structured programmes to build practical skills in cooking, budgeting, public transport, communication, and other areas that increase your independence over time.
We also provide specialist support for participants with complex needs, including positive behaviour support, psychosocial recovery coaching, and transition assistance for those moving from hospital, aged care, or family homes into independent living arrangements. Every service plan is reviewed regularly and adjusted as your goals evolve. We understand that the Moreton Bay region has unique characteristics, from the fast-growing estates of North Lakes to the established communities around Caboolture and the semi-rural areas around Dayboro, and we adapt our approach accordingly. We can also coordinate with local allied health providers who visit your home, making the entire support ecosystem work together seamlessly without you having to coordinate everything yourself.
Contact us by phone, email, or web form. Support coordinators can also reach out on your behalf.
We learn about your situation, understand your goals, and review your plan to identify how we can help.
We co-design a personalised support plan and match you with the best local Moreton Bay workers.
Begin with regular check-ins to ensure everything works and adjustments are made as needed.
We provide a broad range of disability support services across Moreton Bay including daily personal care, social and community participation, supported independent living, support coordination, in-home and overnight support, capacity building, short term accommodation, and specialist support for complex needs. All services are flexible and tailored to your individual goals, your daily routine, and personal preferences, whether you live in Caboolture, Redcliffe, North Lakes, or any other suburb in the Moreton Bay region.
Switching providers under NDIS rules is straightforward. Simply contact our team and we will guide you through the process. We help notify your current provider, transfer documentation, and ensure a seamless transition with no gap in your support. Most transitions can be completed within a few days. We never pressure you to commit. Instead, we start with a conversation so you can decide whether we are the right fit before any formal arrangements are made.
Yes. We involve you in selecting your support workers from the outset. We share profiles of available workers, including their qualifications, experience, and interests, and can arrange introductions before any shifts begin. In shared arrangements, we coordinate with all participants to ensure the team is a good fit for everyone. If a match is not working out, we replace them promptly without hassle. Consistency is particularly important for disability support because the same workers see you every day, so getting the match right is our priority.
We maintain a robust rostering system with backup workers available across Moreton Bay. If your regular worker is unwell or on leave, we arrange a suitable replacement who has been briefed on your needs and preferences. We prioritise consistency and always try to provide someone you have met before. In urgent situations, our 24-hour coordination team ensures your support continues without interruption. We communicate proactively so you are never left wondering what is happening.
Absolutely. We have team members with specific training in mental health first aid and psychosocial recovery approaches. Our support is trauma-informed, recovery-oriented, and respectful of the unique challenges that people with psychosocial disabilities face. We work collaboratively with your mental health professionals and support network to ensure our disability support complements your broader recovery journey. Many of our workers have lived experience with mental health challenges, which adds genuine empathy and understanding to the care we provide.
For standard requests, we can typically begin support within one to two weeks after completing an initial consultation and service agreement. For urgent situations such as hospital discharge or a sudden change in your current care arrangement, we can often mobilise support within 24 to 48 hours. We understand that waiting for support can be stressful, so we move as fast as we responsibly can while ensuring the right match is made between you and your support workers.
Yes. We welcome enquiries from family members, carers, advocates, and support coordinators. Many of our participants prefer to have someone they trust make the initial contact. We will always seek your consent before proceeding with any service arrangements and ensure the participant is at the centre of all discussions. We also support participants who communicate through alternative means or who have decision-making supporters in place.
Whether you are exploring options for the first time, looking to change providers, or a support coordinator seeking a reliable partner for your clients, our Moreton Bay team is here to help. Reach out today and take the first step towards support that truly fits your life.
