- Serving Gold Coast, Logan, Brisbane & Moreton Bay
Your home, your choices, your life. Delight Care Support Services provides supported independent living across the Gold Coast that helps you build confidence, develop life skills, and enjoy the freedom of living in your own space with the right support beside you.
Moving into your own home is a big step. It is natural to want a provider who will treat your home with respect, support your choices, and show up reliably every single day. That is the standard Delight Care Support Services has held for over nine years across the Gold Coast.
Supported independent living is not just about having a roof over your head. It is about having the right people around you to help with the things you find challenging while encouraging you to do as much as you can for yourself. Our approach is strengths-based, which means we focus on what you can do, not just what you need help with. Every SIL arrangement we set up includes carefully matched support workers, individualised living plans, and regular reviews to ensure your support evolves as your skills and confidence grow. We also understand that SIL is often a long-term arrangement, so we invest in building stable, consistent teams rather than constantly rotating staff.
Where you live matters. The right location means easy access to public transport, healthcare, shopping, and the activities you enjoy. We source and manage SIL properties across the Gold Coast so you can choose a neighbourhood that feels right for you.
We work with you, your family, and your support coordinator to find a home that matches your needs and preferences. Some people prefer the vibrancy of coastal suburbs like Broadbeach or Burleigh Heads, while others favour quieter areas like Nerang or Upper Coomera. We consider proximity to your current networks, healthcare providers, and the activities that matter to you.
Every SIL property we use is thoroughly assessed for accessibility, safety, and liveability. This includes checking for wheelchair access, modified bathrooms, kitchen usability, outdoor spaces, and proximity to public transport routes. We also consider the compatibility of housemates when it is a shared arrangement, because feeling comfortable with the people you live with is essential for a positive SIL experience. Our Gold Coast-based coordination team conducts property inspections personally and maintains relationships with local landlords and housing providers to secure quality options.
Supported independent living through Delight Care is designed to help you live as independently as possible while having access to the right level of daily support. Here is what our SIL arrangements typically include.
Properties that meet your accessibility needs, including modified bathrooms, wheelchair access, adjustable fixtures, and spacious common areas that truly feel like home.
Assistance with morning routines, meal preparation, personal care, household chores, and managing your day, delivered at the times and in the ways that suit your routine.
When you share a SIL home, we carefully match you with housemates who have similar lifestyles, interests, and support needs to create a harmonious living environment.
Support to develop practical skills like cooking, cleaning, budgeting, using public transport, and managing appointments so you can do more for yourself over time.
Encouragement and support to participate in Gold Coast community life, whether that means joining local groups, attending events, pursuing hobbies, or simply exploring your neighbourhood.
A personalised support plan that outlines your goals, preferred routines, how you like things done, and the specific outcomes you want to achieve while living independently.
Our SIL services also include overnight and sleepover support where needed, assistance with medication management, coordination with your allied health therapists, and support during transitions such as moving in, changing housemates, or adjusting support levels. We understand that SIL funding works differently from other NDIS supports, and our team is experienced in helping participants and coordinators navigate the SIL funding model, including shared living ratios and the quote and approval process.
Contact us to discuss your situation, goals, and what you are looking for in a SIL arrangement.
We assess your support needs, review your NDIS plan, and start matching you with suitable properties and housemates.
Visit potential homes, meet prospective housemates, and co-design your individualised living plan with our team.
Settle into your new home with your matched support team and begin your journey towards greater independence.
Supported Independent Living (SIL) is a specific NDIS support that covers the help you need with daily tasks to live as independently as possible in a shared or individual living arrangement. It is different from Support Coordination, which helps you manage your plan, and from individual daily living supports, which are typically for people living in their own private homes. SIL is usually funded under the Core Supports budget and is designed for participants who require significant daily support, often including overnight assistance. The funding model for SIL is also unique because it is often quoted based on shared living ratios rather than individual hourly rates.
Not always, but most SIL arrangements involve living with one or two other NDIS participants. Sharing a home makes SIL funding more efficient because support workers can assist multiple people during the same shift, which stretches your budget further. However, the decision is yours and we will never force a living arrangement that does not feel right. We take housemate matching very seriously and will only suggest shared arrangements where we believe the fit is strong. In some cases, individual SIL arrangements are possible, though these typically require higher funding levels.
SIL funding is calculated based on the level of support you need across a typical week, including daytime, evening, overnight, and weekend hours. The NDIA uses a standardised pricing model that accounts for the number of people sharing support in the home. We work with you and your support coordinator to develop a detailed SIL quote that outlines your support needs, which is then submitted to the NDIA for approval. The process can take several weeks, so we recommend starting the conversation well before you plan to move. Our team has extensive experience preparing SIL quotes that accurately reflect your needs.
We understand that living arrangements do not always work out perfectly, and we are committed to addressing concerns quickly. If you are experiencing issues with your housemates or the property, we will work with you to resolve the situation. This might include mediation, adjusting support schedules, or in some cases, exploring alternative properties. You are not locked into a situation that is not working. We have clear escalation processes and our coordinators are proactive in checking in to catch any issues early, before they become bigger problems.
Yes. We involve you in the selection of your support workers from the start. We share worker profiles and, where possible, arrange introductions before shifts begin. In a shared SIL home, we also coordinate with your housemates to ensure the team is a good fit for everyone. If a support worker is not the right match, we will replace them promptly. Consistency is particularly important in SIL because the same workers see you every day, so getting the match right is a priority for us.
Absolutely. SIL is your home and you are free to have visitors, spend time with family and friends, and go out whenever you choose. Your support workers are there to assist you, not to restrict your social life. Many participants find that moving into SIL actually improves their social connections because they have support to travel, host visitors, and participate in community activities. We encourage family involvement and can arrange for family members to be part of your support planning process if you would like.
Support needs naturally change over time, and your SIL arrangement should change with them. We conduct regular reviews of your living plan and can adjust support levels, shift times, or the type of assistance provided. If your needs increase, we can submit a revised SIL quote to the NDIA at your next plan review. If your skills develop and you need less support, we will adjust accordingly, which is actually a positive outcome that shows your independence is growing. Our goal is always to support you towards greater autonomy, not to create dependency.
Moving into supported independent living is a life-changing decision. Let us help you make it a positive one. Whether you are exploring SIL for the first time, looking to change providers, or a support coordinator seeking a reliable SIL partner, our Gold Coast team is ready to guide you through every step.
