- Serving Gold Coast, Logan, Brisbane & Moreton Bay
Finding an NDIS provider who understands the Moreton Bay region makes a real difference. Delight Care Support Services delivers personalised, reliable NDIS support services across Moreton Bay, helping you live independently, connect with your community, and achieve the goals that matter to you.
The Moreton Bay region is growing fast, and so is the need for disability support that genuinely understands this community. Delight Care Support Services has been building trust with participants and families across Moreton Bay by delivering consistent, respectful, and personalised support that puts your goals at the centre of everything we do.
Our reputation has been built one relationship at a time. We do not use call centres or rotate staff through rosters without care. Instead, we match participants with support workers who share their interests, understand their communication style, and are genuinely invested in their progress. Every team member holds relevant qualifications, current police checks and working with children clearances, and undergoes regular training in positive behaviour support, manual handling, mental health first aid, and cultural safety. Many of our workers have lived experience with disability, bringing an invaluable layer of empathy and understanding. We also actively recruit support workers who live in the Moreton Bay region, which means faster response times, more consistent attendance, and deeper connections to local resources that benefit your daily life.
Moreton Bay is one of South East Queensland's most diverse and rapidly expanding regions. Our team lives and works here, which means we understand the local healthcare network, transport routes, community services, and social opportunities that can make a genuine difference to your daily life.
Moreton Bay is a vast and varied region. Knowing the difference between the amenities available in North Lakes compared to Dayboro, or understanding the transport connections between Caboolture and Petrie, is the kind of practical knowledge that directly improves the quality of support you receive. Our team members live across these suburbs and use that knowledge every day.
We have established relationships with key local services including the Caboolture Hospital and Health Precinct, Redcliffe Community Health Centre, local GP clinics, allied health providers, Moreton Bay Regional Council facilities, and a wide network of community groups and social enterprises. This means smoother referrals, faster access to the services you need, and support workers who can help you navigate the local area confidently. Whether you need to catch the train from Petrie, access the Redcliffe foreshore, or find an inclusive sports club in Morayfield, our team knows how to make it happen.
No two NDIS journeys are the same. That is why we offer a broad range of support services across Moreton Bay that can be mixed and matched to create a programme perfectly suited to your plan, your daily routine, and the things that matter most to you.
Support with morning routines, meal preparation, showering, dressing, household tasks, and managing your home environment, delivered with dignity and respect in your own space.
Assistance to attend social activities, join local Moreton Bay groups, visit parks and facilities, and build meaningful connections within your community at your own pace.
Dedicated support for participants living independently or moving towards greater independence, including skill building, household management, and tailored living arrangements.
Expert coordinators who help you understand your NDIS plan, connect with the right providers across Moreton Bay, manage service agreements, and maximise your funding.
Flexible arrangements including active overnight care, sleepover support, and 24-hour in-home assistance tailored to your specific needs and daily routine.
Structured programmes to build practical skills in cooking, budgeting, public transport use, communication, and other areas that increase your confidence and independence.
We also provide specialised support for participants with complex needs, including positive behaviour support, psychosocial recovery coaching, and transition support for those moving from hospital, aged care, or family homes into independent living. Every service plan is reviewed regularly and adjusted as your circumstances evolve. Our team understands the unique aspects of the Moreton Bay region, from the growing master-planned communities of North Lakes to the semi-rural areas around Dayboro, and can adapt support accordingly. We can also coordinate with local allied health providers who visit your home, making the entire support ecosystem work together seamlessly.
Contact us by phone, email, or web form. Support coordinators can also enquire on your behalf.
We listen to your situation, understand your goals, and review your NDIS plan to identify how we can help.
We co-design a personalised support plan and match you with the best local support workers.
Your support begins with regular check-ins to ensure everything works and adjustments are made as needed.
We provide a comprehensive range of NDIS support services across Moreton Bay including daily personal care, social and community participation, supported independent living, support coordination, in-home and overnight support, capacity building, and short term accommodation. All services are flexible and tailored to each participant's unique goals, NDIS plan, and personal preferences. We work across the entire Moreton Bay region, from Caboolture to Dayboro and everywhere in between.
Switching providers is straightforward under NDIS rules. Simply contact our team and we will guide you through the process. We can help you notify your current provider, transfer any relevant documentation, and ensure a smooth transition with no gap in your support. Most transitions can be completed within a few days. We never pressure you to commit. Instead, we start with a conversation so you can decide whether we are the right fit for your needs before any formal arrangements are made.
Yes. Our services align with several NDIS support categories including Core Supports (Assistance with Daily Life, Social and Community Participation) and Capacity Building (Support Coordination, Increased Social and Community Participation). If you are unsure which categories in your plan cover the services you need, our team can review your plan with you at no cost. If your plan does not currently include what you need, we can provide a letter of support to include with your next plan review request to the NDIA.
Absolutely. We have experienced team members trained in mental health first aid and psychosocial recovery approaches. Our support is trauma-informed, non-judgemental, and focused on recovery and wellbeing rather than just task completion. We work collaboratively with participants, their mental health professionals, and their broader support networks. Many of our team members have lived experience with mental health challenges, which adds an invaluable layer of understanding to the care we provide across Moreton Bay.
We maintain a robust rostering system with backup support workers available across the Moreton Bay region. If your regular worker is unwell or on leave, we arrange a suitable replacement who has been briefed on your needs and preferences. We prioritise consistency and always try to provide someone you have met before. In urgent situations, our 24-hour coordination team ensures your support continues without interruption. We understand that cancelled shifts can be stressful, so we communicate proactively and resolve gaps as quickly as possible.
For standard requests, we can typically begin support within one to two weeks after completing an initial consultation and service agreement. For urgent situations, such as hospital discharge, a crisis in your current care arrangement, or an emergency respite need, we can often mobilise support within 24 to 48 hours. We understand that waiting can be stressful, so we move as quickly as we responsibly can while ensuring the right match is made between you and your support workers.
No. You can contact us directly as a self-managed or plan-managed participant without a support coordinator. If you do have a support coordinator, we are happy to work collaboratively with them to ensure your supports are well-coordinated across all your providers. We also offer our own support coordination service if you would like assistance managing your plan, understanding your funding, and connecting with the right providers across the Moreton Bay region and beyond.
Whether you are exploring NDIS options for the first time, looking to change providers, or a support coordinator seeking a reliable partner for your clients, our Moreton Bay team is ready to help. Get in touch today and experience the Delight Care difference.
