Person-Centred Approach
Every person we support is unique. We take time to understand your goals, preferences, and aspirations, creating a tailored support plan that evolves with you. Your voice guides every decision about your care and lifestyle.
Delight Care Support Services helps Gold Coast residents live life on their own terms. We provide compassionate, person-centred supported independent living that honours your choices, respects your independence, and celebrates your unique journey towards a fulfilling life.
We understand that choosing a supported independent living provider is a significant decision. Our commitment to transparency, quality, and genuine human connection sets us apart on the Gold Coast.
Every person we support is unique. We take time to understand your goals, preferences, and aspirations, creating a tailored support plan that evolves with you. Your voice guides every decision about your care and lifestyle.
Life does not follow a schedule, and neither do we. Our team is available around the clock to provide assistance when you need it most. Whether it is a late-night chat or an early morning routine, we are here for you.
Our support workers are carefully selected for their compassion, skills, and genuine passion for helping others. We invest in ongoing training to ensure our team delivers the highest standard of care and support.
We believe your home should feel like home. Our supported independent living arrangements are designed to provide comfort, privacy, and independence while ensuring you have access to support whenever required.
Your safety and wellbeing are our top priorities. We maintain rigorous safety protocols, regular property maintenance, and comprehensive risk assessments to ensure you can live with confidence and peace of mind.
Living independently does not mean living alone. We actively support your involvement in the Gold Coast community, helping you build meaningful relationships and participate in activities that bring you joy and fulfilment.
Delight Care Support Services is a fully registered NDIS provider, meeting all quality and safeguarding requirements. This means you can trust that our services meet the highest national standards for safety, quality, and participant rights. We work closely with participants, families, and support coordinators to ensure seamless service delivery.
As a Gold Coast-based provider, we understand the unique character of our community. From the bustling beaches to the quiet hinterland suburbs, we provide supported independent living services across the entire region.
The Gold Coast offers an exceptional lifestyle for people living with disability. With year-round sunshine, accessible beaches, world-class healthcare facilities, and a welcoming community spirit, it is an ideal place to call home. Our team helps you make the most of everything this beautiful region has to offer.
We offer a range of supported independent living properties across the Gold Coast, each thoughtfully designed or selected to meet diverse needs. Our homes balance independence with support, creating spaces where you can truly feel at home.
Our supported independent living locations are chosen with accessibility and convenience in mind. The Gold Coast offers excellent transport options for people with disability.
G-Link light rail and bus services with low-floor access and dedicated spaces for mobility aids
Subsidised taxi fares through the Taxi Subsidy Scheme for eligible NDIS participants
Our team can assist with transport to appointments, activities, and community events
As a Gold Coast-based provider, we understand the unique character of our community. From the bustling beaches to the quiet hinterland suburbs, we provide supported independent living services across the entire region.
The Gold Coast offers an exceptional lifestyle for people living with disability. With year-round sunshine, accessible beaches, world-class healthcare facilities, and a welcoming community spirit, it is an ideal place to call home. Our team helps you make the most of everything this beautiful region has to offer.
We offer a range of supported independent living properties across the Gold Coast, each thoughtfully designed or selected to meet diverse needs. Our homes balance independence with support, creating spaces where you can truly feel at home.
Our supported independent living locations are chosen with accessibility and convenience in mind. The Gold Coast offers excellent transport options for people with disability.
G-Link light rail and bus services with low-floor access and dedicated spaces for mobility aids
Subsidised taxi fares through the Taxi Subsidy Scheme for eligible NDIS participants
Our team can assist with transport to appointments, activities, and community events
Our supported independent living services are designed to help you live as independently as possible while receiving the support you need, when you need it.
Supported Independent Living (SIL) is NDIS funding for support services that help you live independently in your own home. At Delight Care Support Services on the Gold Coast, we provide tailored SIL support that adapts to your unique needs, goals, and preferences. Whether you require help with daily tasks, personal care, or building life skills, our dedicated team is here to empower your independence.
Dignified assistance with daily personal tasks including showering, dressing, grooming, and toileting. Our support workers respect your privacy and personal preferences, helping you maintain your dignity and independence.
Support with everyday household responsibilities including cleaning, laundry, meal preparation, and home maintenance. We work alongside you to develop your skills and confidence in managing your home.
Peace of mind with overnight support options tailored to your needs. Whether you require active overnight assistance or the reassurance of a sleepover support worker, we ensure you feel safe and supported throughout the night.
Support to engage with your local Gold Coast community. From attending social events and hobbies to volunteering and employment, we help you build meaningful connections and pursue activities that bring you joy.
Building your capacity to live more independently through targeted skill development. We support you in learning cooking, budgeting, public transport use, communication skills, and other abilities that enhance your autonomy.
Assistance attending medical appointments, therapy sessions, and other important meetings. We provide transport, accompany you, and help you understand and communicate your needs and preferences.
Positive behaviour support strategies implemented by trained staff in collaboration with specialist behaviour support practitioners. We focus on understanding triggers and developing skills to enhance quality of life.
Specialised support for participants with complex health needs including PEG feeding, catheter care, epilepsy management, and other clinical requirements. Our trained staff work under clinical supervision.
Beginning your supported independent living journey with us is straightforward. Our friendly team guides you through each step to ensure a smooth transition.
Contact our team to discuss your needs, goals, and current NDIS funding
We arrange a meeting to get to know you and understand your preferences
Together we develop your personalised support plan aligned with your goals
We match you with compatible support workers and begin your journey
We understand you may have questions about supported independent living. Here are answers to some common queries we receive from Gold Coast families.
Supported Independent Living (SIL) is an NDIS funding category that provides support services to help people with disability live as independently as possible in their own homes. It is designed for NDIS participants who require regular support with daily tasks, personal care, or supervision to live safely and comfortably. SIL is suitable for people with various disabilities, including intellectual disability, autism spectrum disorder, acquired brain injury, psychosocial disability, and physical disability requiring daily support.
The level of support provided through SIL varies based on individual needs, ranging from a few hours per day to 24/7 support. At Delight Care Support Services on the Gold Coast, we assess each participant individually to determine the appropriate level of support.
Eligibility for SIL funding is determined by the National Disability Insurance Agency (NDIA) during your NDIS planning meeting. To be considered for SIL, you typically need to demonstrate that you require significant support with daily living tasks, that SIL is reasonable and necessary for achieving your goals, and that alternative support options have been explored.
Generally, SIL is approved for participants who need at least 7 hours of support per day across various domains including personal care, household tasks, and community participation. We recommend discussing SIL eligibility with your support coordinator or contacting us for guidance before your NDIS planning review.
Absolutely. At Delight Care Support Services, we believe that the relationship between you and your support workers is fundamental to quality care. We take time to match you with support workers based on your preferences, interests, personality, and support needs. You have the opportunity to meet potential support workers before they begin working with you, and we regularly seek your feedback to ensure you are happy with your support team.
If you ever feel that a particular support worker is not the right fit, we will work with you to find a better match. Your comfort and trust are paramount to us.
Your support plan with Delight Care Support Services is not set in stone. We conduct regular reviews of your support arrangements to ensure they continue to meet your evolving needs and goals. Whether your circumstances change due to health improvements, new challenges, or simply shifting personal preferences, we adapt your support accordingly.
We maintain open communication with you, your family, and your support coordinator to identify when adjustments are needed. Our flexible approach ensures you always receive the right level of support at the right time.
Yes, we provide after-hours support options for participants who require it. This may include on-call staff for emergencies, overnight support workers, or live-in arrangements depending on your needs and funding. Our team understands that support needs do not always fit within business hours, and we are committed to ensuring you feel safe and supported at all times.
For medical emergencies, we always recommend calling 000. For non-emergency after-hours support needs, participants in our SIL arrangements have access to our on-call support line.
The timeline for starting SIL support varies depending on your individual circumstances. Once you have NDIS funding approved for SIL, we can typically begin the intake process within 1-2 weeks. This includes an initial meeting, development of your support plan, and matching with suitable support workers. If you require accommodation in one of our SIL properties, the timeline may be longer depending on availability.
We understand that transitions can feel overwhelming, so we work efficiently while ensuring we take the time to get things right for you. Our team will provide a clear timeline during your initial enquiry so you know what to expect.
Yes, SIL support can be provided in your own home, a private rental, SDA (Specialist Disability Accommodation) property, or one of our SIL properties. The key factor is that you have a stable housing arrangement where support can be delivered consistently. Many participants prefer to remain in familiar surroundings, and we are experienced in bringing quality SIL support to your chosen home anywhere on the Gold Coast.
We can also discuss your housing options if you are considering a move to more suitable accommodation as part of your independent living journey.
Take the first step towards greater independence with Delight Care Support Services on the Gold Coast. Our friendly team is ready to answer your questions and help you explore your options.